Which Sessions Are Right For You?

D365FO/AXUG Session Tracks


         
            

Development

            

Developers of both AX 2012 and D365 For Operations will find great content in this track focusing on customising, creating integrations, and development in general. We'll provide content about mobile applications, using data entities with the Common Data Service, extensions/overlaying, and custom fields.

Track Leaders: André Arnaud de Calavon, Tommy Skaue, Margaix Cruz, Martin Drude

Recommended for these Job Roles:

  • Developers
  • System Administrators
  • Program and Project Managers
  • Business Analysts
  • Solution Architects
            

Administration & Ongoing Updates

            

Understanding Microsoft’s new continuous update model is paramount in the minds of customers and partners. Sessions submitted on this subject will receive keen consideration, as well as educational sessions on all aspects of Azure functionality, beginner to advanced.  Other topics in this track may include: managing users, Optimisation Advisor functionality in Lifecycle Services, management of mobile applications, system performance, security, GDPR, and batch processing.

Track Leaders: André Arnaud de Calavon, Tommy Skaue, Margaix Cruz, Martin Drude

Recommended for these Job Roles:

  • Director of IT
  • IT Professional
  • Project Manager
  • Business Analyst
  • Developer/DBA
  • Security Administrator
  • System Administrator
        
 
            

Power Platform

            

This track focuses on how to build integrations between D365FO and Microsoft’s Power Platform: PowerApps, PowerBI and Flow.  Sessions will include details about specific how-to’s and gotcha’s for D365FO integrations, all using the Common Data Service as a foundation.

Track Leaders: André Arnaud de Calavon, Ludwig Reinhard, Margaix Cruz, Chad Carnes

Recommended for these Job Roles:

  • Developers
  • DBAs
  • System Administrators
  • Program and Project Managers
  • Business Analysts
  • Solution Architects
  • Directors of IT
        
            

Implementations & Upgrades

            

This track focuses on both on-premise and cloud implementations and deployments; as well as upgrades from 2009 and 2012 to D365FO. Other topics include sessions on using lifecycle services, integrating ISV solutions as part of the implementation process, all aspects of data migration and management, and licensing and configuration.

Track Leaders: André Arnaud de Calavon, Tommy Skaue, Lindsay Garcia

Recommended for these Job Roles:

  • Program and Project Managers
  • Business Analysts
  • Solution Architects
  • DBAs
  • System Administrators
        
            

Finance

            

The Finance track is comprised of all things Finance to help you drive improved finance and accounting decisions and to make effective use of your D365 or AX system. Areas of functionality in this track include:AR/AP, Cost Accounting, Expense Reporting, Budgeting, Financial reporting, Fixed Assets and Compliance/Audit.

Track Leaders: Ludwig Reinhard, Chad Carnes, Crystal Ahrens, André Arnaud de Calavon

Recommended for these Job Roles:

  • Business Analyst
  • Project Manager
  • Finance Professional
  • Budget Manager
  • AR/AP Clerk
  • Budget Analyst
  • Accounting Manager
            

Manufacturing

            

 This track is primarily for users of Microsoft Dynamics 365FO & AX that are Make-to-Stock, Make-to-Order, and/or Custom Manufacturers of discrete product goods. If you are driving the planning, scheduling, or production processes at your organisation, we've assembled a mix of sessions for those who are getting started with manufacturing in Dynamics 365FO & AX as well as for more experienced users looking for more efficient processes and best practices. Topics may include: master planning, production, BOMs, product configuration, and lean, discrete and process manufacturing.

Track Leaders: Ulrik Mølgaard Honore, Mai-Britt Winther, Conrad Volkmann

Recommended for these Job Roles:

  • Manufacturing Engineer
  • Master Planner
  • Production Manager
  • Project Manager
  • System Administrator
  • Business Analyst
            

Trade and Logistics

            

Accurate and efficient supply chain management is the lifeblood of your company and it needs to be efficient. If you're involved in fulfilling orders, shipping, vendor management, logistics, or running a warehouse join us for a mix of educational topics, best practice case studies, and engaging discussions focused on streamlining your Supply Chain. Submissions in this track may include: procurement and sourcing, purchasing, inventory, warehouse and transportation management, demand forecasting, and vendor collaboration.

Track Leaders: Mai-Britt Winther, Conrad Volkmann, Henk-Jan Brommer

Recommended for these Job Roles:

  • Production Manager
  • Project Manager
  • Purchasing Manager
  • Supply Chain/Logistics Manager
  • System Administrator
  • Warehouse/Transportation Manager
  • Business Analyst
  • AP Clerk
  • Purchasing Agent
            

Project & Program Management

            

This track will equip program and project managers with knowledge, skills, tools and methodologies for managing cloud and on-premise implementations. Subjects of interest also include: getting buy-in from your organisation for a move to D365; documenting business processes; preparing and training end users, performing a gap analysis; performing a customisation analysis, and risk analysis and go-live.

Track Leaders: Elif Item, Lidwien Hummelink, Henk-Jan Brommer

Recommended for these Job Roles:

  • CIO/VP/Director of IT
  • PBusiness Analyst
  • Project and Program Manager

D365CE/CRMUG Session Tracks


         
            

Bi & Reporting

            

The track features topics to view, dissect, & understand your CRM data. Out of the box capabilities and other solutions (i.e. Power BI) will be shared.

Track Leaders: Sophie Loor, Stefano Tempesta

Recommended for these Job Roles:

  • CRM Administrator
  • Business Analyst
  • BDMs
  • Management
  • Business User
            

Customer Engagement

            

This track will exclusively focus on the role of all service use and customer engagement activities tied to customer, field, or project service within Microsoft Dynamics 365/CRM. From case management, omni-channel support, or voice of the customer; this track will focus on everything customer care related.

Track Leaders: Neil Parkhurst, Gustaf Westerlund, Mohamed Mostafa, Andrew Bibby

Recommended for these Job Roles:

  • Service Leaders
  • Management
  • BDMs
  • CRM Project Owner
  • CRM Administrators
  • Business Analyst 
        
 
            

Customizer

            

What steps could you take to learn extensibility tricks of the trade? This track will spend time on intermediate to advanced topics that enable Dynamics 365/CRM to work better for an organization.  Advanced configuration and no code customization topics will be shared, including the use of extended Microsoft cloud technologies that complement Dynamics 365/CRM.

Track Leaders: Adam Vero, Stefano Tempesta, Allan Lassen

Recommended for these Job Roles:

  • Experienced CRM Administrators
  • CRM Project Owners
  • Business Analysts
  • IT Professionals
        
            

Developer

            

This track focuses on custom extensibility and code required modifications made to Dynamics 365/CRM.  Content in this track will focus on deep-dive advanced extensibility and developer concepts.

Track Leaders: Marco Amoedo, Wael Hamze

Recommended for these Job Roles:

  • Developers
  • Application Engineers
        
            

Emerging Solutions

            

This track will feature interactive sessions and product feature sessions provided by Microsoft product and field expert teams. Topics may include current and upcoming features of Dynamics 365, Office 365, Common Data Service, Flow, PowerApps and more.

Track Leaders: Sarah Critchley

Recommended for these Job Roles:

  • All Users
            

Power User

            

This track will help anyone new or responsible for their Dynamics 365/CRM deployment. It will address topics featuring setup, security, relationships, data management, integration, workflow, optimization and overall best management practices to help those most responsible for managing their Dynamics 365/CRM environment.

Track Leaders: Fredrik Neiderud, Sophie Loor, Baris Kanlica

Recommended for these Job Roles:

  • CRM Administrator
  • CRM Project Owners
  • Business Analyst
  • IT Professional
            

Power Platform

            

This track covers platform options and insights for Dynamics 365 across Azure and will also include sessions that provide complementary technologies to Dynamics 365 that support, extend, or even simplify your use of Dynamics 365 with services around PowerApps, Flow, and Common Data Services.

Track Leaders: Megan Walker, Sarah Critchely, Wael Hamze, Allan Lassen

Recommended for these Job Roles:

  • CRM Administrator
  • CRM Project Owners
  • Business Analyst
  • IT Professional
            

Leadership

            

This track focuses on the promise of Dynamics 365/CRM for the business. It will center around CRM buy-in, understanding the role of CRM for the organization, and collaboration with other departments & teams. Content around change management, user adoption, and overall Dynamics 365/CRM customer success will be shared.

Track Leaders: Mohamed Mostafa, Megan Walker, Fredrik Neiderud

Recommended for these Job Roles:

  • BDMs
  • Sales
  • Service
  • Marketing Leaders & Management